Privacy Policy
How we collect, use, and protect your information
Last updated: January 2025
Overview
SparkTrail ("we," "our," or "us") is committed to protecting the privacy of children and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our educational platform.
We are fully compliant with the Children's Online Privacy Protection Act (COPPA) and take extra care to protect information from children under 13.
Information We Collect
From Parents
- Account information (email, name)
- Payment information (processed securely through Stripe)
- Child profile information you provide (name, age)
From Children
- Learning progress and activity data
- Game interactions and responses
- Achievement and skill development data
We do not collect personal information directly from children without parental consent.
How We Use Information
- Provide personalized learning experiences
- Track and display progress to parents
- Improve our educational content and platform
- Communicate with parents about their account
- Ensure platform security and prevent misuse
Data Protection
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security audits
- Limited employee access to personal data
COPPA Compliance
As required by COPPA:
- We obtain verifiable parental consent before collecting children's information
- Parents can review, modify, or delete their child's information
- We do not condition participation on disclosure of more information than necessary
- We maintain confidentiality, security, and integrity of children's data
Third-Party Services
We use trusted third-party services for:
- Payment processing (Stripe)
- Analytics (privacy-focused, no personal data shared)
- Cloud hosting (secure data centers)
We do not sell or share personal information with advertisers.
Your Rights
Parents have the right to:
- Access their child's personal information
- Request deletion of their child's data
- Refuse further collection of their child's information
- Opt out of marketing communications
Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@sparktrail.app
We will respond to all requests within 30 days.